1. Introduction
Welcome to Manner Minds's Privacy Policy! We value your privacy and aim to protect your personal data. This policy explains how we gather, use, and safeguard your information and the choices you have about your data.
2. Data We Collect
When you use our services, we collect interaction data, comprised of user queries and interactions with our AI-powered chatbot. We do not intentionally collect any identifying information and discourage users from entering such content.
3. How We Use Your Data
Your data is used to provide and improve our service.
4. User Obligations Regarding Identifying Information
To ensure the privacy and protection of personal and sensitive information, we require all users of our chatbot service to abide by the following obligations:
- Non-Disclosure of Identifying Information: Users must not share any personally identifying information or sensitive personal information when using our chatbot. This includes, but is not limited to, social security numbers, credit card information, and personal health information that can be used to identify you or anyone else.
- Responsibility: Users are responsible for the information they choose to disclose in interactions with our chatbot. Manner Mind is not responsible for the voluntary disclosure of personal or sensitive information by users within the chatbot interaction.
- Compliance with HIPAA: In the context of regulated industries such as healthcare, users should ensure compliance with regulations like HIPAA by refraining from sharing protected health information (PHI) within the chatbot conversation.
Please note that our chatbot is designed to provide assistance without the need for such sensitive information. If you are unsure about what information you should or should not share, please contact us at help@mannermind.com.
5. Data Sharing and Transfers
We utilize third-party providers, such as OpenAI LLC, to generate chatbot responses. When interacting with our chatbot, your queries are processed by OpenAI to provide accurate answers. We use OpenAI because of their strong data protection standards measures. Visit OpenAI’s Privacy Policy at https://openai.com/policies/privacy-policy to learn more.
6. Data Retention
We store your data only for as long as necessary to provide our services and for legitimate and essential business purposes, such as maintaining the performance of our services, Improving our client’s customer service, making data-driven business decisions, and complying with our legal obligations.
7. Your Rights and Choices
In the case that we receive identifying information, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data or stop processing it.
- Opt-out of marketing communications related to the information provided.
8. Security Measures:
We prioritize your data's security and implement industry-standard measures to protect it. However, no method of transmission or storage is entirely secure, so we cannot guarantee its absolute security.
9. Children's Privacy
Our service is not intended for individuals under the age of 13, and we don’t knowingly collect personal data from children under 13.
10. Changes to This Policy
From time to time, we may update our Privacy Policy. We'll inform you of any significant changes and ensure that the latest version is always accessible on our platform.
11. Contact Us
For any questions about this Privacy Policy or to exercise your rights, contact us at help@mannermind.com.
